Customer Service Agent required for Dublin North - Contract Pharmaceuticals Limited
Contract Pharmaceuticals Limited
Customer Service/Call Center
5230 Alexander St
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Customer Service Agent required for Dublin North
Our client based in Dublin 15 are a global ticketing company who require a customer service / administrator to join their team for a 1 year contract. This role is based within a very fast paced team and require someone with excellent communication skills and strong attention to detail.
Provide excellent customer service to clients and customers
Solve complex issues in a timely manner
Troubleshooting lost event tickets, shipping issues, delivery problems, and ticket replacements
Meet and achieve targets in place
Prepare and present comprehensive reports
Manage customer queries through both phone and email
Address any payment issues for tickets
Update company database
Ad hox duties such as admin, training, attending meetings etc
1 2 years customer service experience is a must
Strong Microsoft Office skills
Excellent attention to detail
Ability to solve complex issues while working on their own initiative with a can do attitude
Strong communication skills
Excellent organisation skills
Associated topics: associate, call center, client, customer care, customer care associate, customer service specialist, representative, service, technical support, tsr
* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.